What is the role of a 'claims adjuster'?

The role of a claims adjuster is primarily focused on assessing and processing insurance claims. This entails investigating the details of a claim to determine its validity and the appropriate amount of compensation that should be paid according to the terms of the insurance policy. Adjusters gather evidence, interview claimants and witnesses, and analyze documentation related to the incident that triggered the claim. Their objective is to ensure that the claims process is fair and efficient while protecting the interests of both the insurer and the insured.

Other options, such as investing claim payouts or brokering deals between insurance companies, do not align with the core responsibilities of a claims adjuster. Additionally, while creating new insurance policies is a crucial aspect of the insurance industry, it falls under the responsibilities of insurance underwriters or agents rather than claims adjusters. Therefore, the focus of a claims adjuster's work is specifically on the claims process rather than on investing, brokering, or policy creation.