What does 'adjuster' refer to in insurance terminology?

The term 'adjuster' in insurance refers specifically to a professional who investigates and evaluates insurance claims. This individual plays a crucial role in the claims process by assessing the details surrounding a claim, including the circumstances of the loss, the extent of the damages, and the validity of the claim under the policy provisions.

Adjusters gather evidence, interview claimants and witnesses, and review relevant documentation to formulate a recommendation on how much should be paid out for a given claim. This role is essential for ensuring that claims are handled fairly and in accordance with policy terms.

While other roles exist within the insurance industry, such as those who manage finances, sell policies, or provide legal advice, they do not fall under the definition of an adjuster. Each of these positions encompasses different responsibilities and focuses, making it important to understand the specific functions related to the role of an adjuster in the insurance claims process.